TY  - GEN
AU  - Knight,Rebecca
TI  - How to Handle Difficult Conversations at Work
N1  - Bloque: ULHabilidades
N2  - The article discusses ways of handling difficult conversations at work, including changing the mindset about the conversation, acknowledging the counterpart's perspective and listening, and cites the principles to remember including finding ways to be constructive by suggesting other solutions or alternatives
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=118648164&lang=es&site=ehost-live
ER  -