TY - BOOK AU - Goleman,Daniel TI - Introduces Emotional Intelligence PY - 2012/// PB - Big Think N1 - Acceso libre; Bloque: ULNegocios; Curso: ULPT; Video N2 - Emotional intelligence is a range of abilities, self-awareness, emotional self-management, empathy, social skills. Women tend to be better than men on average at empathy, particularly emotional empathy, sensing in the moment how the other person is feeling and also, at social skills, at keeping things feeling good between people in a group. Men, on the other hand, tend to be better on average at self-confidence, particularly in groups, and at managing distressing emotions UR - https://www.youtube.com/watch?v=Y7m9eNoB3NU&ab_channel=BigThink ER -