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016 _a118648164
100 1 0 _aKnight, Rebecca
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245 1 0 _aHow to Handle Difficult Conversations at Work.
520 _aThe article discusses ways of handling difficult conversations at work, including changing the mindset about the conversation, acknowledging the counterpart's perspective and listening, and cites the principles to remember including finding ways to be constructive by suggesting other solutions or alternatives.
521 _aBloque: ULHabilidades
773 _tHarvard Business Review Digital Articles
_g1/9/2015, p2-6
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856 4 0 _uhttps://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=118648164&lang=es&site=ehost-live
_yAcceso
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