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100	1	0	_aGallo, Amy _eAUTHOR _91809
245	1	0	_aHow to Navigate Conflict with a Coworker.
520			_aInterpersonal conflicts are common in the workplace, and it’s easy to get caught up in them. But that can lead to reduced creativity, slower and worse decision-making, and even fatal mistakes. So how can we return to our best selves? Having studied conflict management and resolution over the past several years, the author outlines seven principles to help you work more effectively with difficult colleagues: (1) Understand that your perspective is not the only one possible. (2) Be aware of and question any unconscious biases you may be harboring. (3) View the conflict not as me-versus-them but as a problem to be jointly solved. (4) Understand what outcome you’re aiming for. (5) Be very judicious in discussing the issue with others. (6) Experiment with behavior change to find out what will improve the situation. (7) Make sure to stay curious about the other person and how you can more effectively work together. [ABSTRACT FROM AUTHOR] _bCopyright 2022 Harvard Business Publishing. All Rights Reserved. Additional restrictions may apply including the use of this content as assigned course material. Please consult your institution's librarian about any restrictions that might apply under the license with your institution. For more information and teaching resources from Harvard Business Publishing including Harvard Business School Cases, eLearning products, and business simulations please visit hbsp.harvard.edu. (Copyright applies to all Abstract
521			_aBloque: ULHabilidades
773			_tHarvard Business Review _gSep/Oct2022, Vol. 100 Issue 5, p139-143 _h5p; 2 Color Photographs _x00178
856			_uhttps://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=158544128&lang=es&site=ehost-live _yAcceso
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